The mobile maintenance guide
Field service technicians, utility workers and other government/commercial inspection specialists.
To improve the efficiency and fault resolution rate of service technicians.
How the solution helps:
- Create expert-recorded POV (Point of View) training videos with step-by-step narrative during task
- Deliver maintenance guides and other information at the point of repair
- Enables parts lookup in inventory
- More efficient use of your human resources: field service technicians are more efficient, and usage of your central ‘experts’ can be extended globally
- Whether the equipment to be maintained is a washing machine or a plane, downtime can be reduced
- Enhanced training, performance assessment and quality control
- Improves communication and collaboration across the workforce
- Workers’ confidence improved by always having back-up available