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Help with Warranty
If your product is under warranty, click here to claim your defective product online.
Warranty Service
Please check the FAQ and User Manual section for product assistance first. If you are still uncertain if your product is defect, please call your local hotline number for further support.
If your product is confirmed defect by the local hotline support, please check if the product is still under the Toshiba warranty period of 1 or 2 years (warranty period depends on product). You can find the warranty period of your product in the warranty leaflet.
If your product is under warranty, click here to claim your defective product online.
Hotline Numbers
Austria Austria 0900 - 4 00 77 2
(€ 1,56/min aus dem Festnetz der Telekom Austria)
France France 0892 69 29 49
(0,34€ / min France Télécom)
Italy Italy 02 69 68 26 29
(costo di una chiamata Nazionale)
Luxembourg Luxembourg +32(0)70-223344
(tarif international)
Netherlands Netherlands 0900 - 1000 1000 (optie 3)
(lokaal tarief)
Spain Spain 807 51 15 16
(Precio maximo de llamada de 1,09€ por minuto si
se llama desde la red fija y 1,50€ por minuto si
se llama desde móvil)
United Kingdom United Kingdom* 0844 847 8944 from UK # BT Landlines
Daytime = 5p per minute
Evening = 5p per minute
Weekend = 5p per minute
Belgium Belgium 070 - 223344 (option 3)
(tarif local)
Germany Germany 0900 - 18 67 44 22
(€ 1,56/min aus dem Festnetz der deutschen Telekom)
Netherlands Ireland* 01 248 1 248 from Ireland – Eircom Landlines
Daytime = 8.17c per minute
Evening = 4.93c per minute
Weekend = 1.26c per minute
Portugal Portugal 707 266 266
(tarifação local)
Switzerland Switzerland 0848 84 52 50,
(Ortstarif / tarif local
Email: support@toshiba.ch)

*All prices include VAT. Minimum call costs may apply. Call costs from other networks or mobile operators may vary.