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On-site Repair

Need professional assistance - no matter where you are?
We're just around the corner.

You have an important meeting in a couple of days, but something has gone wrong with your Toshiba product? With the Toshiba On-site Repair Service there is no need to worry. Depending on the On-site offer you choose and the extent of your product defect, our Toshiba Support Centre will either send a Toshiba original service part for you to replace or dispatch a Toshiba certified engineer to your location by the end of the next business day, so you will be back in business in no time.

Why purchase a Toshiba On-site Repair Service?

  • You can save precious time and effort for your business, while our Toshiba certified engineers will personally assist you with hardware support at your location.
  • All Toshiba original service parts and on-site repair are fully covered, leaving you with no unexpected repair costs.
  • The Toshiba certified engineer will visit you on-site by the end of the next business day to fix the problem, so you can avoid any type of business downtime.
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Period: Valid for 3 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra and Portégé laptops

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the respective service part will be sent to the customer for self-repair.

Period: Valid for 4 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra and Portégé laptops

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the respective service part will be sent to the customer for self-repair.

Period: Valid for 3 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra, Portégé, KIRA™ and WT310 Tablets

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the customer can decide whether Toshiba shall send a service part for self-repair or dispatch a Toshiba certified engineer to the customers location.

Period: Valid for 4 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra, Portégé, KIRA™ and WT310 Tablets

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability). In case of an easy repair, the customer can decide whether Toshiba shall send a service part for self-repair or dispatch a Toshiba certified engineer to the customers location.

Period: Valid for 3 years starting from the purchase date of your Toshiba product

Compatibility: Compatible with Toshiba Satellite Pro, Tecra and Portégé laptops

Purchase Period: Service can be purchased within 90 days of procurement of your Toshiba product

Country Coverage: Available in Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Italy, Luxembourg, Netherlands, Norway, Poland, Portugal, Spain, Sweden, Switzerland and the United Kingdom

Specifications: Service will be provided within a 100 km radius of a major city. Should the product be located outside the 100 km radius, the service will be provided on a best effort basis

Activation: The service needs to be activated within 30 days following procurement. To activate your service, click here and register online

Availability: Monday to Friday from 9 a.m. to 5 p.m. local time, excluding public holidays

Obtain Service: To obtain service, please contact the Toshiba Support Centre under the 00800-TOSHCARE (00800-86742273) number

Features: On-site Repair, Next Business Day Response (subject to cut-off time and parts availability) including Hard Drive Retention and access to the Toshiba Business Support Portal. In case of an easy repair, the customer can decide whether Toshiba shall send a service part for self-repair or dispatch a Toshiba certified engineer to the customers location.

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