Standard Warranty

All Toshiba products are delivered with a free of charge standard warranty that may vary depending on your product. You will find the latest standard warranty terms and conditions per product below.

STANDARD WARRANTY
WHY REGISTER?
PIXEL POLICY

Toshiba Laptops, Netbooks and Tablets are covered by at least 1 year European standard warranty, valid from the date of purchase

TOSHIBA Limited Warranty Laptop
Toshiba Digital Products are covered with a 2 year standard warranty, valid from the date of purchase

Toshiba Camileo
Toshiba Gigashot

Registration of your warranty will help Toshiba provide you with a faster service
Your registration allows you to benefit from updates about new products, special offers, and driver updates so you get the most out of your Toshiba product
Your registration will ensure your coverage starting from the date of purchase of your Toshiba product
Some Toshiba laptops even come with a free warranty extension through registration

+ What are pixels and subpixels?
Your Toshiba LCD display consists of numerous tiny dots called picture elements, or simply pixels. A full pixel consists of three subpixels in the colours red, green and blue (RGB)
+ What do the abbreviations TFT and CSV mean?
All Toshiba LCD displays are either built with the state of the art Thin Film Transistor (TFT) or with the ultra bright Clear Super View (CSV) technology ensuring a brilliant and razor sharp image.
+ Does Toshiba abide by any specific regulation regarding pixel faults?
Yes, Toshiba’s quality control for LCD screens is based on the strict ISO 9241-307 (Fault Class II) standard.Toshiba Registration Portal
+ What types of pixel faults might I encounter?
1. Hot pixel - A full pixel is permanently turned on
2. Dead pixel - A full pixel is permanently turned off
3. partial subpixel defect - Depending on the subpixel being turned on or off, there can be either a coloured dot (red, green or blue) or a black dot
+ What is the maximum acceptable number of pixel faults?
Please refer to the chart below to find the maximum permissible number your Toshiba LCD display can exhibit:
+ How can I find out which screen model I have?
Simply view the technical information of your product to detect the kind of screen you own. Please be aware that one screen model can have different resolutions, for example the HD+ screen can have a 1600x900 or 1680x945 resolution.
+ What is a screen resolution?
The display resolution is the number of distinct pixels that can be displayed in the screen’s dimensions width and height. In the table (Q5) you find the different resolutions in brackets. For example a screen with a 1024x600 resolution means there are 1024 rows and 600 columns of pixels. Thus the screen consists of a total of 614400 pixels which are almost 2 million sub-pixels.
+ What am I to do if I find more pixel faults on my screen than are acceptable?
If you discover more pixel faults, regardless of their type, you are entitled to make a warranty claim. In such cases, please contact the Toshiba Support Centre or your preferred Authorised Toshiba Service Provider in order to make a warranty claim.

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Standard Warranty

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